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Returns and Exchanges

Return Policy
Return your unworn purchase within 60 days for a refund. Visit this site and follow the instructions to complete your return. Please note that, while we want you to be happy with your purchases, an excessive number of returns in a twelve-month period may cause us to reject future orders from you.

Refund Process and Timeframe

    Refunds will be processed to the original method of payment within 10 business days.
    The warehouse will inspect merchandise sent back for a refund and reserves the right to reject returns.
    Once the return has been processed, you will receive a return email confirmation.
    Depending on the credit card company, it may take an additional 2-10 business days after the credit is applied for it to post.

International Return/Exchange Instructions
International  customers have 60 days from their order date to return unworn merchandise. All international orders must be returned via FiftyOne and must include a Return Merchandise Authorization (RMA) form. Please send an email to our customer service center to receive your RMA number.

Refunds on international returns will include duties, taxes and tariffs when they are shipped with your RMA form to FiftyOne. Your account will be credited by FiftyOne when your return is received at the international hub. Returns sent without the RMA form may not be refunded for the full amount.

Unfortunately, we cannot refund your original shipping and handling fees. We are also unable to offer free return shipping for international orders. Any costs for shipping your returned order back to our Returns Department from FiftyOne will be subtracted from your refund total.

If you received a gift purchased from us and need to make a return, you should return the gift.

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